Bill England has continued to work in the
Private Sector of Health Care Case
Management since 1979. He has been a Licensed Rehabilitation Services Provider in Florida since 1988. He was an in-house consultant, trainer and case manager for 10 years at The Travelers. Prior to that, he
worked in California as a Private Sector Rehabilitation consultant for Kemper
Insurance, private vendors. In 1982, he established England & Associates in
Huntington Beach, California.

Bill England earned a Bachelor’s Degree in Psychology at the University of California in 1974. He obtained his Master’s Degree in
1978 at the University of California, Irvine.
Since that time he has continued to obtain recognized industry credentials, including: Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Certified Rehabilitation Counselor (CRC). His experience as a Trainer of Case Managers
has included in-house carrier programs,
national case management conventions and seminars. Recently, he worked for a national software firm providing training to medical
case managers in both general health and workers compensation.

Curriculum Vitae of BILL R. ENGLAND, MS, CRC, CDMS, CCM, OWCP RCC
Florida DOE / DVR / BRRS Qualified Rehabilitation Provider – Vocational Evaluator
PROFESSIONAL LICENSE, CERTIFICATIONS & CREDENTIALS

Qualified Rehabilitation Provider. Florida Department of Education, Division of Vocational Rehabilitation, Bureau of Rehabilitation & Reemployment Services, Certification: WC1000550. 1988 - August 31, 2012.

Certified Rehabilitation Counselor. CRC - Credential Certificate: C-015209. Commission on Rehabilitation Counselor Certification. 1982  March 31, 2012. Qualified 30 Year CRC Certification.

Certified Disability Management Specialist. CDMS - Credential Certificate I-003911. Certification of Insurance Rehabilitation Specialists Commission. 1985  September 30, 2015.

Certified Case Manager. CCM - Credential Certificate: M-012055. CCM – ID: 000002431. Commission for Case Manager Certification. 1993  November 30, 2013.

Qualified Rehabilitation Representative. California Labor Code 139.5 (WC Rehabilitation). 1979 - 2010. In-State Services: 1979 - 1988. Out-Of-State Services: 1988 - Present.

Independent Vocational Evaluator (IVE): 1988. Appointed as IVE by Order of Santa Ana Rehabilitation Bureau. Agreed Vocational Evaluator (AVE) 1982 - 1988. Full range of state required Rehabilitation Services provided.

Rehabilitation Counselor Certification: U.S. Dept. of Labor - Office of Workers Compensation Programs: # 13-45, 1985 - 1995. Independent RCC within Region # 13 Pacific Coast and Region # 4 South East OWCP Districts: Longshore & Harbor Workers Act and Federal Employees Compensation Act.

Qualified Florida Division of Workers Compensation Expert Witness: 1988 - 2010. Expert Vocational Witness Experience at Workers Compensation Hearings: St. Petersburg, Tampa, and Sarasota, Florida.

Qualified Federal Court, District Court, WC Hearing & WC Appeal Board Expert Witness. Expert Testimony Experience: Personal Injury, Auto Injury, Workers Compensation, Dissolution, Medical Malpractice, Federal Employee Compensation Act, Longshore & Harbor Workers Compensation Act.

PROFESSIONAL EDUCATION, GRADUATE STUDY & DEGREES

Master of Science in Administration. University of California at Irvine. Graduate 1978. Graduate Study: Personnel Management, Labor Relations, Public Policy Theory, Operations Research, Managerial Finance, Economic & Management Computer Simulation. Graduate Study included completion of all requisite course work for MS, MBA, MPA graduate degree focus options. Obtained MS Degree 1978.

Bachelor of Arts in Psychology. University of California at Irvine. Graduate 1975. Recipient Academic Scholarships. Psychology Major study includes: Learning Theory, Personality Theory, Physiological Psychology, Behavior Theory, Perceptual Psychology, Cultural Psychology, Cultural Anthropology. Study of Cross-Cultural Belief Systems: 1974 - 75 On-Site Study of Metropolitan and Rural Mexico. Graduate Research Assistant: Psychology Computer Lab, Computer Speech Project.

Riverside City College, Riverside, California. 1969 - 1974. Academic Scholarship 1974- 1975, University of California. Psychology & Social Science Undergraduate Major. Emphasis on Physical & Biological Sciences. Study included Education Course Work, Teaching Assistant.

PROFESSIONAL EXPERIENCE IN MANAGED CARE INDUSTRY

ENGLAND & ASSOCIATES: St. Petersburg, Florida. 1988 - 2010. Florida Department of Education, Division of Vocational Rehabilitation, BRRS QRP Company, Certification: WC3000186. Huntington Beach, California. 1982 - 1988. Private Practice. Rehabilitation Consultant & Disability Case Manager.

Case Management Services: Reemployment Assessments, Reemployment Services, Vocational Testing, Job Analysis, Vocational Counseling, Vocational Evaluation, Placement, Medical Actuarial Reviews, Expert Testimony, Labor Market Survey, Ergonomic Analysis and Job Modifications.

Service Areas: Personal Injury, Florida Workers' Compensation Rehabilitation, California Labor Code 139.5, Federal Employees Compensation Act, Longshore & Harbor Workers Compensation Act, Long Term Disability, Dissolution, Malpractice, ADA Job Analysis, and Ergonomic Job Modification.

THE SSI GROUP, INC. - MANAGED CARE DIVISION: National Director of Client Services. 1997 - 1999. Reported directly to Division Vice President. Member of Managed Care Division Management Team, including: Product Manager, Division Vice President, Director of Software Development.

SSI Management & Projects: Responsible for Client Services Department: Account Managers, Medical Management System Trainers, Help Desk Specialists and Technical Support. Directly responsible for Client Satisfaction of a multi-state base of Medical Management software users, including: HMOs, MBR Organizations, Hospitals, Managed Care Organizations, TPAs and commerical lines carriers. Participated in Product Development and selection of quarterly software enhancements. Developed Division Operations Policy & Procedures Manual. Prepared original Job Analysis & Work Flows for Department. Designed Service Delivery System for Client Services Department. Personnel responsibility included Annual Reviews, Interviews & New Staffing. Responsible for scheduling of all Installations & Training. Created MBO System for Client Specific Custom Programming & Technical Service Support Requests.

TRAVELERS / AETNA PROPERTY CASUALTY CORPORATION: Commercial Lines: Claim Medical Services Division - Southeast Region: Tampa, Florida. 1988 - 1997. Disability Management Services (DMS) Supervisor, Consultant, Medical & Vocational Case Manager, Medical Management & Case Management Trainer. Reported to South East Regional Director of Medical Management Services.

Case Management Service Areas: Primary Focus 1988 - 1997: Workers’ Compensation, Longshore & Harbor Workers Act; Prior To 1995: Long Term Disability, Federal Employees Compensation Act; Ergonomic ADA Job Analysis Multi-Position Projects: Private & Public Employers.

Administrative Services & Special Projects: Multi-State WC Legislative Research & Analysis, Internet Resource Development, Quality Assurance Case Load Reviews, Quality Assurance File Audits, Work Station Operations Team 1995- 1996, Work Station Pilot Project Member 1994- 1995, Disability Management Services & Utilization Management Trainer 1995- 1997. Claim Unit Presentations, Internal Software Support & Training Resource. Administrative Audits: individual caseloads, files, & office audits.

PROFESSIONAL EXPERIENCE IN MANAGED CARE INDUSTRY

U.S. DEPT. OF LABOR - OWCP: 1979 & Continuing. USDL Office Of Workers’ Compensation Programs RCC Rehabilitation Counselor Certification: # 13-45. Responsible for Case Evaluation, Plan Development, Testing, Placement, Wage Potential Determinations, Labor Market Surveys, School Selection, On-The-Job-Training Development. Long Shore & Harbor Workers Act: 1979 - 1996. Federal Employees Compensation Act: 1983 - 1994. USDL OWCP Referral Counselor: 1986 - 1987 Pilot Project. Reported to USDL Deputy Commissioner and OWCP San Francisco District Rehabilitation Specialists.

VECTOR, INC: Westminster, California. 1981 - 1982. Vocational Consultant. Responsibilities included: Case Management, Plan Development, Testing, Client Specific Labor Market Surveys, Initial Vocational Interviews, Job Analysis, Job Modification, Job Development and Placement Services.

KEMPER GROUP (NATLSCO): Santa Fe Springs, California. 1980 - 1981. Vocational Consultant. Responsibilities included: Vocational Counseling, Plan Development, On-Site Job Analysis, Testing, Labor Market Surveys, Placement Services, Rehabilitation Services Marketing.

IMARC (VRS), INC: Rosemead, Garden Grove, Carson, San Diego, California. 1979 - 1980. Placement Counselor. Responsible for Direct Placement, On-The-Job Training Plans, Self-Employment Plan Evaluation, Training Job Developers, Labor Market Surveys, and Job Modification.

PROFESSIONAL AFFILIATIONS & MEMBERSHIPS

IARP - International Association of Rehabilitation Professionals: Professional Member 1982- 2011.

IARP National Award 2008: Outstanding Individual Professional Member 2007- 2008.

IARP - California State Chapter: 1982 - 1988. IARP Florida State Chapter: 1988 - 2011.

IARP - Florida State Chapter, President: 2001 - 2002. Legislative Committee Chair: 2003 - 2009.

CMSA – Case Management Society of America: Individual Professional Member: 1999 - 2010.

SBCA – Sarasota Bradenton Claims Association: Professional Member: 2007- 2010.
WCRCMA: West Coast Regional Case Management Association. Tampa Bay Chapter: 1999 - 2010.

University of California Irvine (UCI) Alumni Association, Life Membership, 1975 - 2010.

UCI - Graduate School of Management (GSM) Alumni Association. 1978 - 2010.
Cambridge Registry – Professional Executives & Entrepreneurs: 2010.

National Distinguished Service Registry: Medical & Vocational Rehabilitation. 1987.

CRCA - California Rehabilitation Counselors Association, 1980 - 1988, Chapter Officer, 1981.

PLAN - Placement Locators Action Network. Burbank, California. Founding Member, 1979 -1988.

SCRE - Southern California Rehabilitation Exchange. Santa Ana, California. 1980 - 1988.

COMMUNITY SERVICE ASSOCIATIONS

Rotary International: Huntington Beach Sunrise Rotary Club: 1987- 1988. Huntington Beach, California. Program Chair 1987 - 1988. Gulf Beaches Rotary Club: 1991- 2010. Treasure Island, Florida. Director, Club Secretary, Vocational Service Chair, Club President, 2004- 2005. Club President Elect, 2010- 2011.

Gulf Beaches Church By The Sea: 1988- 2010. Madeira Beach, Florida. Chairman Board of Education: 1989- 1992; Treasurer: 1992- 1996. Search Committee Chairman: 1993- 1994. Foundation Director.

Gulf Beaches Church By The Sea Foundation: 1993- 2010. Founding Director, 1993; Foundation President, 2003 - 2010. Monthly participation in management of Endowment Investment Fund portfolio.

To download a complete version of CV
Curriculum Vitae
including

PROFESSIONAL EDUCATION: SEMINARS, COURSE WORK & TRAINING
&
 U.S. Dept. of Labor: Office of Workers’ Compensation Programs

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